Terms of use

www.danspies.co.uk is owned by Dans Pie Company Ltd a registered company in England and Wales. Company no. 12576049. Registered address - Unit 2E Pocklington Industrial Estate, Hampden road, Pocklington, YO42 1NR

Only sites owned and operated by Dans Pie Company are subject to These Terms and Conditions. Please read in full the terms before you use our website. If you do not agree to our terms please do not use our website, by using our website you are agreeing to the terms we have stated. 

You may print or download a copy of These Terms and Conditions for future reference.

These Terms and Conditions are the terms on which www.danspies.co.uk provide Goods to You as a consumer via our website.



1.1 You have access to a majority of our website without having to register your details.

1.2 Material on this website must not be republished online or offline without our permission. 



2.1 Whilst all efforts are made to ensure accuracy of description and pricing there may be occasions where errors occur. In the event of a mistake you will be contacted with a full explanation and a corrected offer. 

2.2 Our products are priced per unit, the weight is shown for guidance only. Due to all products being made to order we can not guarantee they will meet the exact criteria stated in our website. 



3.1 All allergens are stated on the product label and in our ingredients on our website. 

3.2 Whilst precautions are taken to minimise cross contamination in the production, we cannot guarantee that traces of allergens don't exist.



4.1 All orders are subject to availability and acceptance by Us. We will send a confirmation receipt after you place the order, this is not a contract of acceptance. Once we complete your order you will receive a dispatch confirmation and the contract has been agreed.

4.2 To place orders, you must create a members account. You will need an email address and password.

4.3 You must ensure your details including delivery address is completed and correct.

4.4 You are responsible for all activity on your account (orders made, modified or cancelled). Please ensure you keep your password secure. 

4.5 Details provided when opening an account are protected by our Privacy Policy.



5.1 Please see our Returns policy for full details.

5.2 Please see our Delivery Information for full details.



6.1 Due to the nature of the products, hygiene issues and the potential of contamination we are unable to accept returns of any kind.  If an item is received in a damaged state then a replacement will be processed and shipped out. 

6.2 All shipping back to Us is paid for by the customer. We are unable to refund your postal fees. Any product returned found not to be defective cannot be refunded. Goods found to be tampered with by the customer will not be replaced but returned at the customers expense.



7.1 We try very hard to ensure that you receive your order in excellent condition. If you do not receive your order please contact us. In the unlikely event that the product arrives damaged, please contact Dan's Pies immediately, this will be given special priority and you can expect to receive the correct item as soon as possible.



8.1 Our orders are fulfilled by Dan's Pies, they are packaged and delivered on a same day policy. All orders will be charged delivery fee of Free or £2 (local delivery). You will be emailed once your order is ready for delivery and been fulfilled.



9.1 At present danspies.co.uk only sends goods within the United Kingdom.



10.1 Prices and availability of items are subject to change without notice.  The prices advertised on this site are for orders placed within the UK.

10.2 Please ensure you provide a valid credit or debit card when making your payment. 

10.1 Your payment details are stored in your account and we do our utmost to ensure the security of these details. Our staff have no access to any of these details. 

10.3 We reserve the right to cancel an order, if we are refused authority from your card issuer or rejected by your bank. 


For further information please contact Us on the following:



Dan's Pies Company Ltd, Unit 2E Pocklington Industrial estate, Hampden road, Pocklington, YO42 1NR